How to Keep Tenants Happy
Understandably, renting out your property can be a stressful experience as there is so much which needs to be taken into consideration. However, it’s also important to remember that it may also be stressful for your tenants too. If you ensure that your tenants are happy, it will not only reduce their stress but it will also help to reduce yours.
A happy tenant is one who is much more likely to take care of the property and they will undoubtedly be happy to come to you with any issues that may arise. However, it’s not always easy to keep every tenant happy. You want to be friendly but not over-friendly, making sure they are taking care of your property without being a complete stickler for neatness and cleanliness. So, to get you on the right track, here are a few tips for keeping your tenants happy.
Communication is Key
It's important that both you and your tenants communicate with one another on any issues that may arise. This will not only make it easier for you to fix them but will also help to avoid any long-term issues that may be increasingly problematic further down the line.
Give them the Right Tools
Before any new tenants move into your property make sure that you have left them the right tools. These include any manuals that they may require as well as any other important information on the property that they might need to know while living there.
Fix Any Problems
If tenants contact you with issues or problems at the property then try to fix them in a timely manner. Don’t leave your tenants to deal with the issue, as this is unhelpful and unprofessional. Of course, if they have caused the problem they may be required to pay for any damage, but remember that it's your property so any issues that are left unresolved will only cause further damage.
You want your tenants to be able to come to you with any issues so when they first move in you should try to be friendly and make it clear when you are available to answer any queries or questions. While your first instinct will be to be as friendly as possible, it's also important to maintain a professional manner.
Go the Extra Mile
If your tenants have been living in the property for a while then try to keep them happy by going the extra mile. When renewing their tenancy you could consider changing your stance on pets, for example, or maybe give one of the rooms a makeover to keep the property looking its best.
Each of these tips should help you to keep both current and future tenants happy and satisfied. This will help to keep everyone calm, allowing you to relax when renting out your property. If you would like more information about renting out your property, our agents will help you to find the right tenant for your property.